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Synopsis
Business Communication: Forms of Writing reviews some of the most common forms of written communication and the best style of composition for each.

Audience
This course is for anyone who wants to improve their professional writing skills.

Time
4 hours

Product Code: BCSC02
After completing Business Communication: Forms of Writing, the user should be able to:

Identify the ways in which written communications develop their message
Write neutral, positive, negative, and persuasive letters
Write effective memos, short notices, faxes, and e-mail messages
Compose formal, informal, informational, and analytical reports

Patterns of Development
Narration
Causal Analysis
Persuasion
Description
Definition
Comparison/Contrast
Classification
Process Analysis

Letters
Acceptable formats
Neutral and positive news
Negative news
Sales

Memos, Proposals, and Other Shorter Forms
Memos
Proposals
Press releases
E-mail and fax

Reports
Acceptable formats
Informational reports
Analytical reports
Persuasive reports

This course has the following features:

A course index
A glossary
A Skill Assessment


 

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