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A+ Certification Series
Total Time: 76 hours
A+ Certification: Computer Introduction Time: 6 hours APCC01
A+ Certification: Computer Introduction provides an overview of computer repair and systems.
  • Working on Computers
  • Personal and Environmental Safety
  • Safe Electrical Handling
  • Basic Computer Structure
  • The Computer System
  • The System Components
  • Connected Peripherals
  • Computer Software

A+ Certification: The System Board Time: 6 hours APCC02
A+ Certification: The System Board explains key concepts of system board operation, and what is necessary to install, maintain, and repair the system board.
  • Chip Sets
  • Microprocessors
  • Memory Systems
  • Advanced Memory Structures
  • Addressing Input/Output Devices
  • Adapter Cards
  • Troubleshooting the Board
  • Hardware Troubleshooting

A+ Certification: Connecting Peripherals Time: 6 hours APCC03
A+ Certification: Connecting Peripherals explains what is needed to install, maintain, and repair peripherals.
  • Expansion Slots
  • Parallel Ports
  • Serial Ports
  • Troubleshooting Port Problems
  • Power Supplies
  • Troubleshooting Peripherals

A+ Certification: Operating Systems Time: 4 hours APCC04
A+ Certification: Operating Systems provides an overview of the computer system bootup procedure and the role of the operating system.
  • Introduction to Operating Systems
  • Bootup Initialization
  • Bootup CMOS Setup
  • The Bootup Routine

A+ Certification: MS-DOS Time: 6 hours APCC05
A+ Certification: MS-DOS explains what is needed to install, use, and configure the MS-DOS operating system.
  • MS-DOS Structure
  • DOS Disk Structure
  • DOS Commands and Utilities
  • Drives and Directories
  • Files and Filenames
  • Basic DOS Memory
  • Additional DOS Memory
  • Configuring DOS
  • Installing DOS

A+ Certification: Windows 3.x and 95 Time: 6 hours APCC06
A+ Certification: Windows 3.x and 95 explains what is needed to install, use, and configure the Windows 3.x and Windows 95 operating systems.
  • Installing and Running Windows 3.x
  • Using Windows 3.x
  • Windows 3.x Initialization Files
  • Contrasting DOS, Windows 3.x, and 95
  • Installing Windows 95
  • Starting Windows 95
  • Using Windows 95
  • Windows 95 Structure

A+ Certification: Disk Drives Time: 6 hours APCC07
A+ Certification: Disk Drives explains how to install, maintain, and repair disk drives.
  • Introduction to Disk Drives
  • Disk Drive Operations
  • Floppy Disk Drives
  • Hard Drives
  • Hard Drive Interfaces
  • Hard Drive Installation
  • Hard Drive Troubleshooting

A+ Certification: Monitors Time: 6 hours APCC08
A+ Certification: Monitors explains how to operate, maintain, and repair monitors.
  • Introduction to Monitors
  • VGA Adapters
  • Video Troubleshooting
  • Servicing the Monitor

A+ Certification: Modems Time: 6 hours APCC09
A+ Certification: Modems explains how to install, maintain, and troubleshoot internal and external modems on both Windows 3.x and Windows 95 systems.
  • Introduction to Modems
  • Communication Protocols
  • The Serial Interface
  • Communicating with the Modem
  • Troubleshooting Modems

A+ Certification: Printers Time: 6 hours APCC10
A+ Certification: Printers explains how to use and install dot-matrix, ink-jet, and laser printers, as well as how to troubleshoot them.
  • Types of Printers
  • Installing Printers
  • Dot-Matrix Printers
  • Troubleshooting Dot-Matrix Printers
  • Ink-Jet Printers
  • Troubleshooting Ink-Jet Printers
  • Laser Printers
  • Troubleshooting Laser Printers
  • Troubleshooting Printing Problems in Windows

A+ Certification: Networks Time: 6 hours APCC11
A+ Certification: Networks explains how to install and maintain networks.
  • Local Area Networks
  • LAN Protocols
  • Installing LAN Adapter Cards
  • Troubleshooting LANs
  • Wide Area Networks (WANs)
  • Using WANs/The Internet

A+ Certification: Troubleshooting Time: 6 hours APCC12
A+ Certification: Troubleshooting explains how to troubleshoot common system problems.
  • Customer Service Skills
  • Initial Troubleshooting Tips
  • Software Diagnostics
  • Hardware Troubleshooting
  • Tracking Down Problems
  • Operating Systems Troubleshooting
  • Windows 3.x Troubleshooting
  • Problems Starting Windows 95
  • Isolating Windows 95 Problems

A+ Certification: Maintenance Tasks Time: 6 hours APCC13
A+ Certification: Maintenance Tasks explains how to clean and otherwise maintain the main components of computers, and provides a schedule of preventive maintenance procedures.
  • Preventive Maintenance
  • Preventing and Detecting Viruses
  • Maintaining Hard Drives
  • Maintaining Floppy Disk Drives
  • Maintaining Printers

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