After completing Exchange Server 5.5: Site Solutions, the user should be able to:
 

	Resolve client connectivity problems
	Troubleshoot the information store
	Resolve directory problems
	Resolve resource problems
	Resolve message delivery problems
	Resolve backup and restoration problems
	Diagnose security problems

Resolving Client Connectivity Problems
 

	Client connectivity problems
	Problems with the messaging profile
	Speed of client connectivity

Troubleshooting the Information Store
 

	Troubleshooting storage limits
	Troubleshooting failure to start

Resolving Directory Problems
 

	Synchronizing directory and Information Stores
	Updating directory changes in a single site
	Updating directory changes across sites

Resolving Resource Problems
 

	Monitoring server performance
	Re-optimizing the server

Resolving Message Delivery Problems
 

	Connectivity is broken between sites
	E-mail addresses are incorrectly entered
	Mail transport restrictions

Resolving Backup and Restoration Problems
 

	Online backup problems
	Restoration problems
	Problems with logging settings
	Problems with the Information Store

Diagnosing Security Problems
 

	Diagnostic logging for security
	Permissions
	Additional troubleshooting resources

This course is distributed with:
 

	Exercises that allow users to practice with Exchange Server 5.5
	A file containing the text of the exercises
	Simulations that allow users to practice course skills, even if they don't have access to Exchange Server 5.5
	An Exchange Server 5.5 glossary